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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josh Fox

Josh Fox

October 9, 2024

1  out of  5
rating by Josh Fox
"I've been overpaying for my insurance for the last 6 months what's State farm. They priced my premium so high that it was actually more than my car payment. They wanted $380 a month my car payments only $300. At the end of every month I've been left with nothing and having to struggle to work more hours just to pay to drive to work. I called their office a month ago asking if they could help me at all with my premium since I haven't had any claims or bad records since starting the policy, and they told me they couldn't do anything. Now I changed policies over to Geico because they offered me $100 less. I don't understand why State farm was unable to drop my bill by $100, they probably just wanted to continue collecting high premiums for me. When calling the office I caught one of their office staff using the term "rate rigging". After catching him on his words he abruptly ended the call. After I called back again after he hung up on me his colleague answered the phone for him and tried to walk back his words. This is just my personal experience with State farm but there are many more stories out there of how terrible this company is. (It sucks you couldn't help me Collin. Have a great day)"
We responded:
"Josh I’m sorry you had a bad experience. Unfortunately, we don’t have any control over rates in the agent office. There is no way we are able to drop a rate to price match or anything. I’m glad to hear you were able to save $100 a month with a your new company."
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Rusty Shackeford

August 15, 2024

1  out of  5
rating by Rusty Shackeford
"Terrible customer service and worst staff I have ever dealt with, would not reccomend!"
We responded:
"Rusty I don’t show that you have ever been a customer of my office. I would love to help with any problem you have had. Please call me at 208-639-0412."
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Aly Trickett

August 7, 2024

5  out of  5
rating by Aly Trickett
"Best agent I've ever met, he was friendly and very professional with his job. He also got straight to the points when I would ask questions about what I was exactly looking for!"
We responded:
"Hey Aly! Thanks so much for the awesome review! I'm glad we could help and provide the information you needed. If you have any more questions or need further assistance, feel free to reach out anytime! - Collin Leino - State Farm Insurance Agent, Boise, ID"
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TheJessep4320

July 11, 2024

5  out of  5
rating by TheJessep4320
"Best insurance company ever!!! Friendly positive and outgoing professionals at Collin leino state farm."
We responded:
"Thank you for the enthusiastic review, Jesse! We are thrilled to hear that you had a positive experience with our friendly and outgoing team at Collin Leino State Farm. We are grateful for your kind words and are here for all your insurance needs. See you soon! - Collin Leino - State Farm Insurance Agent, Boise, ID"
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Alaze Bowen

June 11, 2024

5  out of  5
rating by Alaze Bowen
"Always eager to help & great customer service!"
We responded:
"Alaze, we're pleased to hear that you find our team always eager to help and provide great customer service! Ensuring your satisfaction is our top priority, and we're grateful for your positive feedback. - Collin Leino - State Farm Insurance Agent, Boise, ID"
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Jaidyn Goff

June 11, 2024

5  out of  5
rating by Jaidyn Goff
"Collin rocks !"
We responded:
"Jaidyn, I'm happy to hear that you think I rock! We're pleased to have provided you with exceptional service. If you ever need assistance with your insurance needs, feel free to reach out. Collin Leino - State Farm Insurance Agent, Boise, ID"
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Riley Yehle

June 11, 2024

5  out of  5
rating by Riley Yehle
"Collin has been a great help with breaking down and explaining insurance to me. He helped make the switch from Allstate so simple and easy for me. Thanks Collin for knowing your stuff"
We responded:
"Riley, I'm pleased to hear that I could assist you in understanding insurance better and making your switch from Allstate smooth! I'm grateful for your positive feedback and for trusting me with your insurance needs. Feel free to reach out for any future questions or assistance. - Collin Leino - State Farm Insurance Agent, Boise, ID"
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Kaya Maxey

June 11, 2024

5  out of  5
rating by Kaya Maxey
"Wonderful people, great experience!"
We responded:
"Kaya, we're thrilled you had a great experience with our team! We're pleased to have provided you with wonderful service. Thank you for choosing us for your insurance needs! Collin Leino - State Farm Insurance Agent, Boise, ID"
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one two

June 8, 2024

1  out of  5
rating by one two
"In short, the actual agent is rarely available, alludes to solutions he cannot preform. Always there to accept payment, never there to actually help. Disappointed overall."
We responded:
"First off I don’t know who you are and if you’re even a customer of mine. I would love to discuss any issues further. Why don’t you call me today (Saturday 06-08-2024) on my cell phone. 715-209-0509 or my office 208-639-0412 any day next week 9 am to 5 pm."
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Cody Whitaker

April 24, 2024

5  out of  5
rating by Cody Whitaker
"Very easy to work with"
We responded:
"We love seeing five-stars, Cody! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Collin Leino - State Farm Insurance Agent"
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Noah Hoover

April 24, 2024

5  out of  5
rating by Noah Hoover
"conner is the best employee and kindest ever"
We responded:
"Thank you so much for your kind words regarding our team! We are always striving to roll out the red carpet, so we are happy to hear that we delivered! Thank you so much for your kind words, and hope to see you again soon! - Collin Leino - State Farm Insurance Agent | Boise, ID"
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Autumn Forrest

April 24, 2024

5  out of  5
rating by Autumn Forrest
"It’s good"
We responded:
"We love seeing five-stars, Autumn! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Collin Leino - State Farm Insurance Agent"
Profile photo of Blake Pangelinan

Blake Pangelinan

April 24, 2024

5  out of  5
rating by Blake Pangelinan
"Good customer service"
We responded:
"Blake, thank you for trusting our agency with your insurance needs. - Collin Leino - State Farm Insurance Agent"
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Wade Haines

April 24, 2024

5  out of  5
rating by Wade Haines
"Made me bust"
We responded:
"Thank you for taking the time to leave us a review, Wade. Our State Farm office in Boise would be nothing without policyholders like you! - Collin Leino - State Farm Insurance Agent"
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Drei Whitmire

April 24, 2024

5  out of  5
rating by Drei Whitmire
"Conner is very good at his job and promoting your business"
We responded:
"Drei, thank you for sharing your experience with Conner! Our office loves being your good neighbor. - Collin Leino - State Farm Insurance Agent"
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Evan Loudon

April 24, 2024

5  out of  5
rating by Evan Loudon
"Was very polite and helpful"
We responded:
"Evan, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Collin Leino - State Farm Insurance Agent"
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kami gaythwaite

April 23, 2024

5  out of  5
rating by kami gaythwaite
"Good service and easy to talk to"
We responded:
"Thank you for the five-stars, Kami! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Collin Leino - State Farm Insurance Agent"
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Elias L

April 23, 2024

5  out of  5
rating by Elias L
"conor gaythwate made me feel right at home!"
We responded:
"Elias, thank you for the shoutout for Conor! Our office loves being your good neighbor. - Collin Leino - State Farm Insurance Agent"
Profile photo of Tony Gaythwaite

Tony Gaythwaite

April 23, 2024

5  out of  5
rating by Tony Gaythwaite
"Just switched our coverage. Collin is easy to work with and very informative."
We responded:
"Tony, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Collin Leino - State Farm Insurance Agent"
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Ryder Crooks

April 22, 2024

5  out of  5
rating by Ryder Crooks
"they were so kind and made things easy"
We responded:
"Thank you for the five-stars, Ryder! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Collin Leino - State Farm Insurance Agent"
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issac williams

April 22, 2024

5  out of  5
rating by issac williams
"Great man, extremly nice, amazing service"
We responded:
"Thank you for the five-stars, Issac! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Collin Leino - State Farm Insurance Agent"
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Morris Kanneh

April 22, 2024

5  out of  5
rating by Morris Kanneh
"Exceptional service"
We responded:
"Morris, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Boise, ID. - Collin Leino - State Farm Insurance Agent"
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Salman Sk

April 22, 2024

5  out of  5
rating by Salman Sk
"Type shi"
We responded:
"Salman, thank you for trusting our agency with your insurance needs. - Collin Leino - State Farm Insurance Agent"
Profile photo of Tytan Redden

Tytan Redden

April 22, 2024

5  out of  5
rating by Tytan Redden
"Most amazing. I got off"
We responded:
"Tytan, thank you! We appreciate your trust in us to take care of your insurance policies. - Collin Leino - State Farm Insurance Agent"
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Oregonducks 2485

April 22, 2024

5  out of  5
rating by Oregonducks 2485
"It was a great experience"
We responded:
"We love seeing five-stars! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Collin Leino - State Farm Insurance Agent"